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The NYC Department of Education is struggling to meet the needs of students with IEPs; parents have filed thousands of complaints seeking support and solutions from the DOE.

May 30, 2019

Complaints filed against the city Department of Education by parents of special education students have skyrocketed since 2014 — sparking a “crisis” that leaves some kids without essential service for months on end, a state-commissioned report found.

The flood of parents battling the public schools system for support is threatening to overwhelm a dispute-resolution system suffering from too few hearing officers and inadequate space to hold hearings, according to the external review obtained by THE CITY.  Complaints jumped 51% between the 2014-'15 and 2017-'18 school years, the report found. That surge has continued into the current school year, with 7,448 complaints filed as of late February - more than the total for the entire prior school year.
This is not good news, and it also impacts on the challenges parent centers like the MPC will have to confront as we try to work with a system and structure that clearly cannot meet the needs Of parents and students who are not having their needs met according to their IEPs.